Order Processing
At Kaidu Staple, we strive to process your orders promptly. Once you place an order on our website, our team begins preparing your items with care. Each order is carefully packed to ensure that your products arrive in excellent condition. You will receive an order confirmation email immediately after your purchase, and a separate notification when your order has been shipped.
Packaging
We use high-quality packaging materials to protect your items during transit. Our packaging is designed not only to keep your products safe but also to reduce environmental impact whenever possible.
Shipping Destinations
Kaidu Staple proudly serves customers worldwide. No matter where you are located, we are committed to delivering your order securely to your doorstep.
Tracking Your Order
Once your order has been dispatched, we will provide you with a tracking number via email. You can use this tracking information to monitor the progress of your shipment until it reaches you.
Shipping Charges
Shipping fees are calculated based on the size and weight of your order and the shipping destination. All applicable charges will be displayed at checkout before you finalize your purchase.
Lost or Damaged Shipments
If your order arrives damaged or if you suspect your package has been lost in transit, please contact us immediately at [email protected]. We will work with our shipping partners to resolve the issue and ensure your satisfaction.
Customer Support
For any questions or concerns about your shipment, our support team is here to assist you. Please reach out to us anytime at [email protected], and we will be happy to help.